1. This Privacy Policy sets out the rules for the processing of personal data obtained via the website https://poradniatg.pl/ (hereinafter referred to as the " Website ").
  2. The owner of the website and at the same time the data administrator is the Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry, hereinafter referred to as the Counseling Center.
  3. Personal data collected by the Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry via the website are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and in on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation), also known as GDPR .
  4. The Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry takes special care to respect the privacy of customers visiting the Website.

1. Type of data processed, purposes and legal basis

1.The Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry collects information on natural persons who perform legal acts not directly related to their activities, natural persons conducting business or professional activity on their own behalf, and natural persons representing legal persons or organizational units that are not legal persons to whom the law grants legal capacity, conducting business or professional activity on their own behalf, hereinafter jointly referred to as the Customers.

2. Customers' personal data is collected in the case of:

  • using the contact form service on the Website in order to perform the contract provided electronically. Legal basis : necessity to perform the contract for the provision of the contact form service (Article 6 (1) (b) of the GDPR)

3. In the case of using the contact form service, the Customer provides the following data:

- e-mail address

- name

4. When using the Website, additional information may be downloaded, in particular: the IP address assigned to the Customer's computer or the external IP address of the Internet provider, domain name, browser type, access time, type of operating system.

5. Navigational data may also be collected from the Customers, including information about links and links in which they decide to click or other activities undertaken on the Website. Legal basis - a legitimate interest (Article 6 (1) (f) of the GDPR), consisting in facilitating the use of electronic services and improving the functionality of these services.

6. The transfer of personal data to the Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry is voluntary.

2. Who is the data shared or entrusted to and how long is it stored?

1. The Customer's personal data is provided to service providers used by the Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry when running the website. Service providers to whom personal data are transferred, depending on contractual arrangements and circumstances, or are subject to the instructions of the District Psychological and Pedagogical Counseling Center in Tarnowskie Góry as to the purposes and methods of processing this data (processors) or independently define the purposes and methods of their processing (administrators ).

1.1. Processors . The Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry uses suppliers who process personal data only at the request of the Counseling Center. They include, among others providers providing hosting services, accounting services, providing marketing systems, systems for analyzing traffic on the Website, systems for analyzing the effectiveness of marketing campaigns

1.2. Administrators . The Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry uses suppliers who do not act solely on the instructions and set the goals and methods of using the clients' personal data themselves. They provide electronic payment and banking services.

2. Location . Service providers are based mainly in Poland and other countries of the European Economic Area (EEA).

3. Customers' personal data are stored:

3.1 . If the basis for the processing of personal data is consent, the Customer's personal data are processed by the Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry until the consent is revoked, and after the consent is revoked for a period of time corresponding to the period of limitation of claims that may be raised by the Clinic and what may be raised against him. Unless a special provision provides otherwise, the limitation period is six years, and for claims for periodic benefits and claims related to running a business - three years.

3.2. If the basis for data processing is the performance of the contract, the Customer's personal data is processed by the Clinic for as long as it is necessary to perform the contract, and after that time for a period corresponding to the period of limitation of claims. Unless a special provision provides otherwise, the limitation period is six years, and for claims for periodic benefits and claims related to running a business - three years.

4. In the event of a request, the Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry provides personal data to authorized state authorities, in particular organizational units of the prosecutor's office, the Police, the President of the Personal Data Protection Office, the President of the Office of Competition and Consumer Protection or the President of the Office of Electronic Communications.

3. The cookie mechanism, IP address

1. The website uses small files called cookies. They are saved by the Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry on the end device of the person visiting the website, if the web browser allows it. A cookie file usually contains the name of the domain it comes from, its "expiry time" and an individual, randomly selected number identifying this file. Information collected using this type of files helps to adjust the products offered by the Clinic to the individual preferences and real needs of visitors to the Website.

2. The Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry uses two types of cookies:

2.1. Session cookies : after the end of a browser session or turning off the computer, the saved information is deleted from the device's memory. The mechanism of session cookies does not allow the collection of any personal data or any confidential information from clients' computers.

2.2. Persistent cookies : they are stored in the memory of the Customer's end device and remain there until they are deleted or expired. The persistent cookie mechanism does not allow the collection of any personal data or any confidential information from the clients' computer.

3.The Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry uses its own cookies in order to:

3.1. analysis and research as well as audience audit, and in particular to create anonymous statistics that help to understand how Customers use the Website, which allows improving its structure and content.

4. The Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry uses external cookies in order to:

4.1. presenting a map showing the location of the Clinic on the Website's information pages, using the maps.google.com website (external cookie administrator: Google Inc. based in the USA)

5. The cookie mechanism is safe for the computers of customers visiting the website. In particular, it is not possible for viruses or other unwanted software or malicious software to enter the Customers' computers in this way. However, in their browsers, customers have the option to limit or disable the access of cookies to computers. If you use this option, the use of the Website will be possible, except for functions which, by their nature, require cookies.

6. Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry may collect IP addresses of clients. An IP address is a number assigned to the computer of a website visitor by an internet service provider. The IP number allows you to access the Internet. In most cases, it is assigned dynamically to the computer, i.e. it changes every time you connect to the Internet and therefore is commonly treated as non-personal identifying information. The IP address is used by the Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry to diagnose technical problems with the server, create statistical analyzes (e.g. determine from which regions we record the most visits), as information useful in administering and improving the Website, as well as for purposes security and possible identification of unwanted automatic programs for browsing the Website content that burden the server.

4 Rights of data subjects

1. The right to withdraw consent - legal basis: art. 7 sec. 3 GDPR.

1.1. The customer has the right to withdraw any consent he has given.

1.2 . Withdrawal of consent takes effect from the moment the consent is withdrawn.

1.3. Withdrawal of consent does not affect the processing carried out by the Clinic in accordance with the law before its withdrawal.

1.4. Withdrawal of consent does not entail any negative consequences for the client, but may prevent further use of services or functionalities that, according to the law, may be provided by the Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry only with consent.

2. The right to object to data processing - legal basis: art. 21 GDPR.

2.1. The customer has the right to object at any time - for reasons related to his particular situation - to the processing of his personal data, including profiling, if the Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry processes his data based on a legitimate interest, e.g. product marketing and services of the Clinic, keeping statistics on the use of individual Website functionalities and facilitating the use of the Website, as well as satisfaction surveys.

2.2. Resignation in the form of an e-mail from receiving marketing messages regarding products or services will mean the Customer's objection to the processing of his personal data, including profiling for these purposes.

2.3. If the Customer's objection turns out to be justified, the Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry will have no other legal basis to process personal data, the Customer's personal data will be deleted, the processing of which has been objected by the Customer.

3. The right to delete data ("the right to be forgotten") - legal basis: art. 17 GDPR.

3.1. The customer has the right to request the deletion of all or some personal data.

3.2. The customer has the right to request the deletion of personal data if:

3.2.1. personal data are no longer necessary for the purposes for which they were collected or processed

3.2.2. he withdrew his specific consent to the extent to which personal data were processed based on his consent

3.2.3. he objected to the use of his data for marketing purposes

3.2.4. personal data is processed unlawfully

3.2.5. personal data must be removed in order to comply with the legal obligation provided for in the law of the European Union or the law of the Member State to which the Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry is subject

3.2.6 . the personal data has been collected in relation to the offering of information society services

3.3. Despite the request to delete personal data, in connection with the objection or withdrawal of consent, the Powiatowa Psychological and Pedagogical Counseling Center in Tarnowskie Góry may retain certain personal data to the extent that processing is necessary to establish, investigate or defend claims, as well as to fulfill a legal obligation requiring processing under EU law or the law of a Member State to which the Clinic is subject. This applies in particular to personal data including: name, surname, e-mail address, which data are kept for the purpose of considering complaints and claims related to the use of the services of the Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry, or additionally the address of residence / correspondence address which data are kept for the purpose of considering complaints and claims related to concluded sales contracts or the provision of services.

4. The right to limit data processing - legal basis: art. 18 GDPR.

4.1. The customer has the right to demand that the processing of his personal data be restricted. Submitting a request, pending its consideration, prevents the use of certain functionalities or services, the use of which will involve the processing of data covered by the request. The Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry will not send any messages, including marketing ones.

4.2. The customer has the right to request the restriction of the use of personal data in the following cases:

4.2.1. when he questions the correctness of his personal data - then the Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry limits their use for the time needed to verify the correctness of the data, but no longer than for 7 days

4.2.2. when the processing of data is unlawful, and instead of deleting the data, the Customer will request the restriction of their use

4.2.3. when personal data are no longer necessary for the purposes for which they were collected or used, but they are needed by the Customer to establish, assert or defend claims

4.2.4. when he has objected to the use of his data - then the restriction takes place for the time needed to consider whether - due to the special situation - the protection of the interests, rights and freedoms of the client outweighs the interests that the Administrator performs when processing the client's personal data.

5. The right to access data - legal basis: art. 15 GDPR.

5.1. The Customer has the right to obtain confirmation from the Administrator whether he processes personal data, and if this is the case, the Customer has the right to:

5.1.1. access your personal data

5.1.2. obtain information about the purposes of processing, categories of personal data processed, recipients or categories of recipients of these data, the planned period of storage of the Customer's data or the criteria for determining this period (when it is not possible to determine the planned period of data processing), about the rights of the Customer under the GDPR and about the right to lodge a complaint with the supervisory authority, about the source of this data, about automated decision making, including profiling, and about the security measures applied in connection with the transfer of this data outside the European Union

5.1.3 . obtain a copy of your personal data.

6. The right to rectify data - legal basis: art. 16 GDPR.

6.1. The customer has the right to request the Administrator to immediately correct his personal data that is incorrect. Taking into account the purposes of processing, the data subject has the right to request supplementing incomplete personal data, including by submitting an additional statement, directing the request to the e-mail address in accordance with §6 of the Privacy Policy.

7. The right to data portability - legal basis: art. 20 GDPR.

7.1. The customer has the right to receive his personal data, which he provided to the Administrator, and then send them to another personal data administrator of his choice. The customer also has the right to request that personal data be sent by the Administrator directly to such an administrator, if technically possible. In this case, the Administrator will send the Customer's personal data in the form of a csv file, which is a commonly used, machine-readable format that allows the received data to be sent to another personal data administrator.

8 . In the event of the Client having the right resulting from the above rights, the Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry fulfills the request or refuses to comply with it immediately, but not later than within a month after receiving it. However, if - due to the complexity of the request or the number of requests - the clinic will not be able to meet the request within a month, it will meet them within the next two months, informing the client within one month of receiving the request - about the intended extension and its reasons.

9. The customer may submit complaints, inquiries and requests to the Administrator regarding the processing of his personal data and the exercise of his rights.

10. The customer has the right to lodge a complaint with the President of the Personal Data Protection Office regarding the violation of his rights to the protection of personal data or other rights granted under the GDPR.

5. Changes to the Privacy Policy

1 . The Privacy Policy may change, which the Poviat Psychological and Pedagogical Counseling Center in Tarnowskie Góry is not required to inform about.

2. Please send any questions related to the Privacy Policy to the following address: pppptg@poczta.onet.pl

3. Date of the last modification: 03/31/2021